Chris Baldwin set up his Agency Express business in December 2003. After 20 years in retail management he wanted a change and decided to look for a franchise business. After researching the industry, he was attracted by the quality of the Agency Express offer.

He said: “I was impressed by the company’s professional approach and the care they took in selecting the right people for the network. The training course was helpful, but the ongoing support once I’d started the business was even more valuable.”

The business started well with word of mouth referrals and leads from head office helping him to build up his customer base. He now works regularly for 45 estate agencies, with one van and one part-time employee, and is enjoying the benefits of being his own boss.

The franchise package includes specialist equipment, full training and the deposit paid on a new Renault Master van.

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